We have been working very closely with our incredible international vendors to keep prices stabilized until the long term tariff situation is more clear. Due to frequent changes without prior notice, all pricing is subject to change. As we are made aware, our clients will be notified of any additional price adjustments/tariffs and be responsible for any increased shipping/duties costs related to the order already in progress.

PLEASE NOTE: Tariifs apply to international orders at the time they ship, not the date the order was placed. If a tariff was paid in advance and is not in effect when an order ships, JAMES will refund the tariff amount.

Until the situation stabilizes, and due to the backlog, please expect customs delays that could add 7-10 days to normal transit times. Our team will also be requesting additional information for international orders to help your items have a better chance of a smooth transit through customs. We appreciate your patience and understanding during these challenging times.

Sample orders for fabrics/wallpapers are reserved for trade clients only.

Please note, there is a 15 sample limit per cart.

Samples will be mailed via USPS with tracking and the client will be notified by email.

Single sample orders may not have tracking. If a sample is not in stock, we will do our best to notify client and send when it becomes available.

For furniture and lighting finish samples, please contact your nearest showroom to see if they are available.

Lead times will vary based on vendor and can fluctuate due to holidays, ground availability, or other factors. Listed lead times are the average lead time for that product and do include shipping transit to client.

Shipping carrier for showroom orders varies for each vendor. FedEx, UPS, DHL, or other carrier tracking will be posted to the paid invoice and emailed to client as soon as we receive it from our vendor.